The journey of co-creation in Porto stands as a testament to the power of co-creation and collaborative innovation, particularly in addressing the needs of marginalised groups within the community.
This process spanned from the initial stages of identifying the needs of these groups to the development of the solution and implementation of solution features, all grounded in the principles of co-creation.
The commitment to this approach did not end upon the conclusion of the pilot phases; instead, it further manifested through a workshop that joined all hosts and pilot teams. This session was for sharing insights, fostering networks, and discussing future enhancements.
Co-creation session in Porto. Photo: CommuniCity project.
An example of this co-creative work is encapsulated in the WeSolve pilot project, which aimed to enhance the engagement of elderly individuals within the community. This initiative, a collaboration with the Association of Cerebral Paralyses of Porto (APPC), sought to mitigate social isolation among seniors by leveraging the WeSolve platform as a tool for fostering connections and facilitating meaningful activities.
The project’s goals were ambitious yet clear: promote community cohesion, reduce social isolation, and evaluate the effectiveness of digital platforms in achieving these ends.
The implementation of WeSolve was characterised by a keen emphasis on co-creation, with the onboarding process designed to ensure accessibility and ease of use. Health care providers and managers of the APPC were encouraged to engage with the platform at their own pace, leading to a seamless adoption process and active usage throughout the pilot phase. The feedback received was overwhelmingly positive, with participants lauding the smooth transition to the digital tool and its role in fostering a sense of community and belonging.
Even after the pilot’s conclusion, the spirit of co-creation continued. APPC expressed a keen interest in maintaining the platform, with plans to adjust its features and user interface to better meet the community’s evolving needs. This willingness to adapt and improve, based on collaborative input and shared experiences, highlights the enduring impact of the co-creation process. It not only addresses immediate challenges but also lays the groundwork for sustained engagement and community development.
In summary, the co-creation journey in Porto, exemplified by the WeSolve pilot, underscores the significance of collaborative efforts in designing and implementing solutions that responded to the needs of marginalised groups. Through continuous dialogue, shared learning, and a commitment to improvement, this approach promises to foster more inclusive, engaged, and vibrant communities.